THE ESSENTIALS
Before you start
- ID.Gov is an option rather than the only electronic method.
- A digital file must concern the correct vehicle and period.
- ASF describes a specific circumstance for paper issue without extra cost.
The app is not an exclusive validity requirement
ASF's December 2025 note on valid motor-insurance documents explains that other electronic means may be used. ASF's ID.Gov announcement presents the integration as an additional way to make the document available. Using that app is not compulsory.
Sources: ASF — Valid motor-insurance documents, December 2025; accessed 29 October 2026 ↗ · ASF — Proof of motor insurance in ID.Gov, 26 November 2024; accessed 29 October 2026 ↗
Check the document before saving it
As a practical check, compare the insurer, registration or other vehicle identification and validity period with the cover you expect to have arranged. Identify the document type and when you received it. Ask the insurer for the appropriate document or clarification if information conflicts or the file is incomplete.
The December 2025 note also links certificate issue to premium payment for the stated period. A future date on a certificate does not remove the need to clarify a discrepancy about the paid period. Do not rename a quotation or payment reference as a certificate.
Sources: ASF — Valid motor-insurance documents, December 2025; accessed 29 October 2026 ↗
When can you request paper proof?
The same note describes paper issue and delivery without extra cost where you demonstrably lack suitable electronic means for sending and receiving documents. That condition is more specific than saying every paper issue is always free. Explain your need to the insurer and confirm its process.
Sources: ASF — Valid motor-insurance documents, December 2025; accessed 29 October 2026 ↗
Prepare access before you need to show it
Fictional example: Rui receives several attachments while changing insurance. Rather than choosing the last PDF by its filename, he confirms which document concerns the policy in force and checks he can open it on the device he uses. He protects personal data and avoids relying on an email he cannot locate.
If another person uses the vehicle, arrange an appropriate way to access the applicable document without sharing personal account credentials. An access test only checks that the file opens; it does not itself establish the contract's status.
To compare new proposals, select Motor under Request a quote at RMACHADO. For an existing policy document or a correction, use policy support. A quotation request neither issues a certificate nor creates insurance.
KEEP THESE QUESTIONS
Your checklist for the next conversation
- Locate the insurer-issued document.
- Check the vehicle and validity period.
- Clarify discrepancies about the paid period.
- Test access and protect personal data.
- Ask about paper issue where needed.
FROM THE ARTICLE TO YOUR SITUATION
Let us discuss your situation
Tell us what you want to protect. We review your request and help compare relevant terms. Requesting a quotation does not activate insurance.
Sources and transparency
Content updated on .
Consultation dates are stated in individual references when available.
Numerical examples are fictional and explain concepts. Editorial interpretations are identified in the text.
- ASF — Valid motor-insurance documents, December 2025; accessed 29 October 2026 ↗
- ASF — Proof of motor insurance in ID.Gov, 26 November 2024; accessed 29 October 2026 ↗
Information from RMACHADO GROUP. This is not an insurance offer or individual advice. Covers, acceptance, exclusions, sums insured and costs depend on the policy. The intermediary does not underwrite the risks.