Conversations at home
Hiring a car: is the deposit the same as the insurance excess?
Separate the card deposit, your liability for damage and rental protection. Releasing a deposit is not the same as paying an insurance claim.
Read articleRMACHADO GROUP · THE MAGAZINE
Motor
The answers you are looking for about motor. Choose an editorial series and explore one question at a time.
Articles in this series
5 articles
Conversations at home
After a crash, how should a child's car seat enter the claim?
Include the child seat in the accident description and separately check safety instructions and the insurance assessment.
Read articleConversations at home
Lending your car for one day: what should you check about the driver?
Explain the occasional loan and check any driver conditions. A single journey and a change in regular use require different descriptions.
Read articleConversations at home
The car is at a workshop: can you book a hotel and claim later?
Before booking a hotel after a breakdown, check assistance terms, nights, included travellers and expense authorisation.
Read articleConversations at home
The car is being recovered: how do the occupants get home?
Vehicle recovery does not settle every journey. Check occupant transport, destinations, service limits and approved expenses.
Read articleInformation to help you understand insurance. Conditions and acceptance depend on each contract.
Explore insurance