THE ESSENTIALS
Before you start
- A lock does not answer every requirement.
- Contractual theft definitions and custody conditions matter.
- Keep evidence without inventing signs of forced entry or a cause.
An example of conditions read together
Generali Tranquilidade's May 2025 Multi Assistência VIP limits theft to a contractual forced-entry definition and custody conditions. The definition also refers to an approved lock or an equivalent or higher-security mechanism. This specific example does not establish that every locked bicycle on a street qualifies.
Test where you actually leave the bicycle
Prepare three scenarios: a short stop during a ride, parking at work and overnight storage. Describe the place, access, custody and protection in each. Request answers for these circumstances rather than merely asking whether a theft line exists.
If custody or security-device wording is unclear, ask what it means for the described scenario. Do not interpret an approved lock as any shop-bought lock or change the declared account simply to fit an answer.
Preserve what exists after a disappearance
Fictional example: someone returns to a rack and finds only a part nearby. They record the scene and discovery, retain earlier bicycle images and gather purchase evidence. They do not describe confirmed forced entry without supporting facts.
Follow the police and policy-designated reporting procedures and check applicable deadlines. Keep references and receipts. Do not post documents, identification numbers or witness details on social media; use the case channel.
Compare the valuation basis too
Beyond the covered event, ask which documents identify the bicycle and how a potential payment is valued. Purchase cost, later value and chosen sum insured can differ. Do not present the purchase price as an amount already due.
For a RMACHADO quote, describe normal use and storage locations. The answer should show what was considered and what remains unclear without guaranteeing acceptance or cover for a particular disappearance.
KEEP THESE QUESTIONS
Your checklist for the next conversation
- Describe usual parking and custody.
- Read theft definitions and required security devices.
- Keep identification and purchase evidence.
- Check procedures, deadlines and valuation.
FROM THE ARTICLE TO YOUR SITUATION
Let us discuss your situation
Tell us what you want to protect. We review your request and help compare relevant terms. Requesting a quotation does not activate insurance.
Sources and transparency
Content updated on .
Consultation dates are stated in individual references when available.
Numerical examples are fictional and explain concepts. Editorial interpretations are identified in the text.
Information from RMACHADO GROUP. This is not an insurance offer or individual advice. Covers, acceptance, exclusions, sums insured and costs depend on the policy. The intermediary does not underwrite the risks.