Life doesn’t warn you
Damaged or delayed baggage: is a PIR enough to make a claim?
Separate the airport report from a written complaint. Check damage and delay deadlines, their starting dates and notification to travel insurance.
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Travel
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Life doesn’t warn you
Checked in or in your care: is the baggage cover the same?
Accompanied and unaccompanied baggage may have different benefits. Identify who had custody of the bag and which records help assess travel insurance.
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The booking is non-refundable: will insurance pay if you change your mind about travelling?
Booking terms are not an insured cancellation reason. Separate the cause, recoverable amounts and the limits of your travel policy.
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Travelling while pregnant: what to ask about cancellation and assistance
Insurance may distinguish cancellation, interruption and help during the trip. Check pregnancy-related terms and organise questions before purchasing.
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Flight delayed: is expense cover an automatic hourly payment?
A flight delay does not imply an automatic hourly payout. Separate eligible expenses, supporting records and insurance limits.
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Have an EHIC? What still needs checking before travelling?
The European Health Insurance Card does not address every travel expense. Separate public healthcare access, private costs and repatriation questions.
Read articleInformation to help you understand insurance. Conditions and acceptance depend on each contract.
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